SUV.LIMO chauffeured SUV service

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Global Terms and Conditions

Effective 6 August 2026. These Global Terms and Conditions (“Terms”) govern all websites, quotations, reservations, transportation arrangements, chauffeur services, affiliate services and related services offered under the SUV.LIMO name (“SUV.LIMO”, “Company”, “we”, “us” or “our”), for services requested or performed in the United States, the United Kingdom, the European Union and wider Europe, the Middle East and Asia. The person making the reservation (“Customer”, “Client”, “Booker”, “you”) enters into these Terms on behalf of themselves and every passenger included in the reservation. By requesting a quotation, submitting a reservation, authorizing payment, using our website, entering a vehicle or using any service arranged by SUV.LIMO, you acknowledge that you have read, understood and agreed to these Terms. Where mandatory consumer-protection, transportation, privacy or other applicable law conflicts with these Terms, the mandatory law of the jurisdiction in which the service is sold or performed will control to the extent of that conflict.

Last updated 2026

1. SUV.LIMO services

SUV.LIMO may arrange or provide luxury SUV transportation, limousine service, chauffeur service, airport transfers, private aviation transfers, point-to-point transportation, hourly and as-directed service, corporate transportation, intercity and cross-border transportation, cruise-port transfers, wedding, prom, group and event transportation, sprinter van, minibus and motor-coach transportation, security-driver transportation where available, and other ground transportation described in a written confirmation.

Services are subject to vehicle and chauffeur availability, local licensing requirements, affiliate-network availability, airport or venue rules, government restrictions, border requirements, weather, road and security conditions and applicable local laws. SUV.LIMO does not guarantee that every vehicle or service type is available in every city, country or region.

Vehicle photographs, descriptions and brand references are illustrative unless the booking confirmation expressly guarantees a specific vehicle. SUV.LIMO may provide a comparable or upgraded vehicle when the reserved vehicle becomes unavailable. Vehicle substitutions do not automatically entitle the Customer to a refund where the replacement vehicle provides substantially equivalent capacity and service.

2. International affiliates and subcontractors

SUV.LIMO may arrange transportation through independently owned and operated chauffeur companies, limousine operators, private-hire operators, taxi or transfer operators, bus and motor-coach operators, destination-management companies, aviation-service providers and other licensed transportation affiliates. The company physically performing a trip may be an independent affiliate and not an employee, agent, joint venturer or subsidiary of SUV.LIMO.

A local transportation provider may impose additional legally required operating terms, including passenger-capacity limits, luggage restrictions, safety requirements, airport procedures, child-seat requirements, vehicle-access rules, local cancellation requirements and chauffeur working-hour limitations. Where a local operator’s mandatory safety or legal requirement conflicts with a Customer request, the operator’s requirement controls.

SUV.LIMO may use commercially reasonable measures to select transportation providers that appear properly licensed and insured under applicable local law. Because licensing and insurance requirements vary internationally, SUV.LIMO does not represent that every jurisdiction applies the same licensing, insurance, vehicle or chauffeur standards.

SUV.LIMO may act as a booking intermediary, disclosed agent, principal, reseller or transportation arranger depending on the location and structure of the reservation. The identity of the operating carrier may be provided on the booking confirmation, dispatch communication, receipt or on reasonable request where required by law.

3. Reservations

Reservations must be made through SUV.LIMO, an authorized SUV.LIMO reservation agent, an approved corporate booking channel, an authorized travel partner or another channel expressly approved by SUV.LIMO.

The Customer must provide complete and accurate legal name, mobile telephone number, email address, pickup location, destination, pickup date and time, flight, train, cruise or private-aircraft information, passenger count, luggage quantity, child-seat requirements, mobility or accessibility requirements, border-crossing requirements, special vehicle requirements and valid payment information.

A quotation or reservation request does not guarantee service. A reservation is confirmed only after SUV.LIMO has accepted the reservation, issued a written booking confirmation and received the required payment or approved deposit.

The Customer must immediately review the confirmation for errors. Failure to report incorrect dates, times, addresses, flight information, vehicle selections, passenger counts or other errors may result in additional charges, delayed service or a no-show determination.

The Customer must not exceed the lawful passenger or luggage capacity of the vehicle. SUV.LIMO or the operating chauffeur may refuse unsafe or overloaded transportation without refund. Additional vehicles may be arranged subject to availability and additional charges.

4. Pricing, currency, taxes and payment

Unless SUV.LIMO approves a different arrangement in writing, full payment is due at the time of booking. SUV.LIMO may require full prepayment, a non-refundable deposit, a payment authorization, a security deposit, a corporate-account guarantee or a payment card valid through the service date.

Prices may be quoted or charged in United States Dollars, British Pounds Sterling, Euros, United Arab Emirates Dirhams, Saudi Riyals or another currency identified in the confirmation. All payments must be made in the currency stated in the booking confirmation.

Where a Customer pays in a currency different from the quoted currency, SUV.LIMO or its payment processor may apply a currency-conversion rate that may differ from published interbank rates; the Customer’s bank may impose foreign-transaction or conversion fees; and refunds or credits, where legally required, may differ because of exchange-rate movements. SUV.LIMO is not responsible for exchange-rate losses or fees charged by banks, card issuers or payment processors.

The Customer is responsible for applicable sales tax, value-added tax, goods and services tax, tourism tax, airport fees, congestion charges, clean-air or low-emission-zone charges, road-use charges, municipal fees, tolls and other governmental assessments. Such charges may be added after booking if they were not reasonably known when the quotation was issued.

By providing a payment method, the Customer authorizes SUV.LIMO to charge that payment method for the original reservation, additional time, wait time, additional mileage, route changes, additional stops, tolls, parking, airport charges, cleaning, vehicle damage, lost equipment, regulatory fees, taxes, chargeback-related amounts where legally recoverable, and other charges authorized under these Terms.

SUV.LIMO may use third-party payment processors. Payment-card information may be transmitted, tokenized, stored or processed by those providers under their own security and privacy practices. SUV.LIMO may request identification, payment-card verification or additional authorization when reasonably necessary to prevent fraud.

5. Non-refundable reservations and cancellations

EXCEPT WHERE A REFUND, CANCELLATION RIGHT OR OTHER REMEDY IS REQUIRED BY MANDATORY APPLICABLE LAW, ALL CONFIRMED BOOKINGS ARE FINAL AND NON-REFUNDABLE. Once payment has been processed or a reservation has been confirmed, SUV.LIMO does not voluntarily issue refunds for circumstances including Customer cancellation, change of plans, event cancellation, venue changes, Customer scheduling errors, passenger illness or medical emergencies, flight or cruise delay or cancellation, weather, traffic, road closures, government restrictions, family emergencies, failure to obtain travel documentation, failure to appear, reduced passenger count, or dissatisfaction that does not amount to a failure to provide the contracted service. Nothing in these Terms eliminates any non-waivable cancellation or refund right provided by applicable law.

Unless the booking confirmation establishes a stricter requirement, the following minimum written notice applies. 180-day notice: weddings, proms, corporate events, airport transportation, private aviation transportation and intercity or long-distance services must be cancelled at least 180 calendar days before the scheduled service date. 72-day notice: all other services must be cancelled at least 72 calendar days before the scheduled service date. Providing notice within these periods prevents the cancellation from being classified as a late cancellation but does not create a right to a refund unless the booking confirmation expressly provides a credit or refund or applicable law requires one.

A cancellation received after the applicable deadline results in forfeiture of all payments and may require payment of any remaining contracted balance, to the extent permitted by applicable law.

Cancellations must be submitted through an authorized SUV.LIMO communication channel and are effective only when acknowledged in writing by SUV.LIMO. A telephone call, voicemail, social-media message, communication with a chauffeur or unconfirmed email does not constitute an accepted cancellation.

SUV.LIMO may, at its sole discretion, permit a reservation to be rescheduled. A rescheduled reservation may be subject to new rates, availability, rebooking fees, seasonal pricing, supplier charges, vehicle changes and a new cancellation deadline. A rescheduling credit has no cash value unless otherwise required by law.

6. Additional charges

A significant booking, itinerary, vehicle, date or schedule modification may incur a charge between $99 and $1,500 or more (time and engagement), or the equivalent in the applicable booking currency, depending on the nature and timing of the change.

A route modification during service may incur an administrative charge between $75 and $150, or the equivalent in the booking currency, plus additional time, mileage, tolls and operating costs.

Additional stops may incur a charge between $39 and $59 per stop within the same postal or ZIP-code area, plus waiting time and additional mileage. Stops outside the original service area may be charged based on the revised itinerary.

Service operating between 11:00 p.m. and 6:00 a.m. local time may incur a surcharge of up to 25%.

Additional charges may include tolls, parking, airport access fees, meet-and-greet fees, venue access charges, fuel surcharges, congestion charges, border-crossing charges, ferry or rail transport, chauffeur accommodations and meals, vehicle permits, cleaning, vehicle downtime, holiday and special-event surcharges and taxes. Where possible these charges will be stated in the confirmation or charged at the actual cost incurred.

7. Waiting time and no-shows

Unless otherwise stated in the confirmation, the included grace period for a standard pickup is five minutes after the scheduled pickup time.

For commercial airport pickups, and unless otherwise stated in the confirmation, domestic arrivals include up to 15 minutes of waiting time and international arrivals include up to 20 minutes. The waiting period may begin at the scheduled pickup time, actual flight arrival, gate arrival or another time stated in the confirmation, depending on airport procedures and the selected service.

For private aviation, waiting time may begin at the confirmed aircraft arrival time, the aircraft’s actual arrival time, the time the chauffeur is admitted to the fixed-base operator, the time passengers are released from customs or immigration, or another time identified in the confirmation. Private aviation waiting time does not include indefinite waiting caused by aircraft delays, customs delays, security restrictions, crew changes or failure to provide accurate tail-number or fixed-base-operator information.

After the included waiting period, waiting time may be charged at $2 to $5 per minute, or the local-currency equivalent, unless a different rate is stated in the booking confirmation. Larger vehicles, buses, specialty vehicles, security vehicles and international affiliates may apply higher waiting-time rates.

A reservation may be classified as a no-show when the passenger cannot be located, fails to contact SUV.LIMO, leaves the pickup location without notice, provides an incorrect pickup location, fails to appear before the maximum waiting period expires, or is unreachable using the contact information provided. A no-show is charged in full and is non-refundable, except where prohibited by applicable law.

8. Airport and private aviation services

The Customer must provide accurate airline, flight number, arrival airport, terminal, arrival date, tail number, fixed-base operator and passenger contact information. SUV.LIMO is not responsible for service failures caused by missing, inaccurate or outdated aviation information.

Flight monitoring is provided as a convenience and does not replace the Customer’s obligation to notify SUV.LIMO of changes. Airline, airport and third-party flight data may be delayed or inaccurate.

Meet-and-greet locations depend on airport rules and may be inside baggage claim, outside customs, at a designated chauffeur area, at a parking facility, at a rideshare or private-car pickup zone, or at a fixed-base operator. SUV.LIMO may modify the meeting location to comply with airport or security requirements.

SUV.LIMO is not responsible for missed flights, private-aircraft departures, cruise departures, train departures, meetings or events caused by traffic, road conditions, security procedures, weather or other circumstances beyond its reasonable control. Customers must allow sufficient travel time.

Aircraft-side or tarmac access is not guaranteed and depends on airport authorization, fixed-base-operator permission, security clearance, vehicle permits, chauffeur clearance and applicable aviation rules. Failure to obtain aircraft-side access does not constitute a service failure when curbside or fixed-base-operator pickup is available.

9. Cross-border transportation

Every passenger is solely responsible for obtaining and carrying valid passports, visas, entry and exit permits, residency documents, health certificates, customs documentation and any other required travel documents. SUV.LIMO does not provide immigration, customs or legal advice.

SUV.LIMO is not responsible for border delays, customs inspections, immigration interviews, entry or exit refusal, vehicle searches, passenger detention, document deficiencies or government decisions. Waiting time and additional chauffeur or vehicle costs caused by border procedures may be charged to the Customer.

Passengers must not transport prohibited or undeclared goods, including illegal drugs, unauthorized weapons, hazardous materials, restricted agricultural products, undeclared currency, contraband or goods prohibited by customs law. SUV.LIMO and its transportation providers may refuse service where prohibited or suspicious items are present.

Local licensing or insurance rules may prevent a particular vehicle or chauffeur from crossing a border. SUV.LIMO may arrange a lawful vehicle transfer, chauffeur transfer or replacement vehicle at or near the border. Additional costs may apply.

10. Passenger conduct and safety

Customers and passengers must comply with all applicable transportation, seatbelt, alcohol, drug and smoking laws, vehicle-capacity rules, airport regulations, border rules and chauffeur safety instructions.

Passengers must not threaten or assault a chauffeur, interfere with vehicle operation, engage in illegal activity, smoke or vape where prohibited, damage the vehicle, stand while the vehicle is moving where prohibited, exceed passenger capacity, carry hazardous materials, consume illegal substances, engage in abusive, discriminatory or sexually inappropriate conduct, or create a danger to passengers, the chauffeur, the public or the vehicle.

SUV.LIMO or the chauffeur may immediately terminate service where passenger conduct is unlawful, unsafe, abusive, destructive or materially disruptive. Service terminated for passenger misconduct remains fully chargeable, subject to mandatory applicable law.

Alcohol may be consumed only when permitted by local law, permitted in the vehicle, every consuming passenger is of lawful drinking age, and the chauffeur or operator authorizes consumption. SUV.LIMO does not provide alcohol unless expressly stated and lawfully permitted.

Customers must disclose child-seat requirements before booking. Child-seat laws vary by jurisdiction and SUV.LIMO does not guarantee availability unless the child seat is specifically confirmed in writing. The Customer may be responsible for installing and inspecting a personally supplied child seat where applicable law permits.

11. Vehicle care, cleaning and damage

The Customer is responsible for damage caused by the Customer or any passenger, including stains, tears, burns, scratches, broken fixtures, damaged electronics, exterior damage, lost accessories, missing equipment, spilled food or beverages, bodily fluids and smoking or vaping residue.

Smoking or vaping in a prohibited vehicle may result in a minimum cleaning and deodorizing charge of $500, or the local-currency equivalent, plus vehicle downtime and restoration costs.

Vomiting, bodily fluids or similar contamination may result in a cleaning charge between $200 and $999, or the local-currency equivalent, plus sanitation, repair and vehicle-downtime charges.

Missing or damaged equipment may be charged at full replacement cost, original-equipment-manufacturer cost where appropriate, installation and labor cost, shipping and import cost, vehicle-downtime cost and reasonable loss-of-use cost where legally recoverable.

The Customer authorizes SUV.LIMO to charge the payment method on file for documented damage, cleaning or loss charges. SUV.LIMO may provide photographs, invoices, estimates, chauffeur reports or other supporting records on reasonable request.

12. Delays, service disruptions and force majeure

SUV.LIMO is not responsible for delay, interruption, substitution or inability to perform caused by circumstances beyond its reasonable control, including traffic, road construction and closures, accidents, severe weather, natural disasters, flooding, fire, war, terrorism, civil unrest, labor disputes, pandemics, government restrictions, airport shutdowns, border closures, communication outages, fuel shortages, public emergencies, airline or cruise changes, or unforeseeable mechanical failures.

Where reasonably possible, SUV.LIMO or the operating provider may attempt to provide a replacement vehicle, alternative transportation, a comparable vehicle, a delayed pickup or another commercially reasonable remedy. A mechanical problem does not automatically entitle the Customer to consequential damages or reimbursement for unrelated losses.

The Customer must cooperate with reasonable alternative-service arrangements. Refusing a substantially comparable replacement vehicle may be treated as a Customer cancellation unless applicable law provides otherwise.

13. Personal property

SUV.LIMO is not responsible for personal property that is lost, stolen, forgotten, misplaced or damaged in or near a vehicle. Customers must inspect the vehicle before leaving.

Recovered property may be shipped or delivered at the Customer’s expense. SUV.LIMO may dispose of unclaimed property after a reasonable holding period, subject to applicable law.

14. Insurance

SUV.LIMO and its operating affiliates are expected to maintain insurance required by the laws applicable to their operations. Insurance limits and coverage terms vary between jurisdictions.

Nothing in these Terms expands insurance coverage beyond the terms, limits, exclusions and conditions of the applicable insurance policy. A Customer’s personal, travel, event or commercial insurance may be primary or may provide additional protection for certain losses.

15. Limitation of liability

To the maximum extent permitted by law, SUV.LIMO’s aggregate liability arising from a particular reservation will not exceed the amount actually paid to SUV.LIMO for that reservation.

To the maximum extent permitted by law, SUV.LIMO will not be liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost business, lost opportunities, emotional distress, missed flights, cruises, meetings or events, replacement transportation not authorized by SUV.LIMO, or losses that were not reasonably foreseeable when the contract was formed.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or other liability that mandatory law expressly makes non-excludable.

16. Customer indemnification

To the maximum extent permitted by law, the Customer agrees to indemnify and hold harmless SUV.LIMO, its owners, officers, personnel, affiliates and transportation providers from third-party claims, losses, penalties, costs and damages arising from passenger misconduct, Customer negligence, illegal activity, vehicle damage, false or inaccurate booking information, breach of these Terms, customs or immigration violations, or injury or property damage caused by a Customer or passenger.

This provision does not require a Customer to indemnify SUV.LIMO for SUV.LIMO’s own fraud, willful misconduct or liability that cannot lawfully be transferred.

17. Privacy and international data protection

SUV.LIMO may collect and process names, contact information, pickup and destination addresses, travel itineraries, flight information, payment information, corporate-account information, passenger preferences, communications, device information, website activity, chauffeur or dispatch records, and security or fraud-prevention information.

Personal information may be used to provide quotations, create and manage reservations, dispatch vehicles, communicate with passengers, process payments, prevent fraud, resolve complaints, meet legal obligations, improve services, maintain security, administer corporate accounts and send marketing communications where permitted.

SUV.LIMO may share necessary personal information with chauffeurs, affiliate transportation providers, dispatch companies, payment processors, airport representatives, fixed-base operators, customer-support providers, technology vendors, professional advisers, government authorities where legally required, and corporate travel managers authorized by the Customer. Only information reasonably necessary for the applicable purpose should be shared.

Where the UK GDPR, EU GDPR or similar law applies, SUV.LIMO will process personal data under an applicable legal basis, which may include performance of a contract, steps taken before entering a contract, compliance with a legal obligation, legitimate interests, protection of vital interests or consent where required. Subject to applicable law, individuals may have rights to access personal data, correct inaccurate data, request deletion, restrict processing, object to processing, receive portable data, withdraw consent and lodge a complaint with a competent supervisory authority. The exercise of a privacy right may be subject to lawful exceptions, identity verification, retention requirements and the rights of others.

Because SUV.LIMO operates internationally, personal information may be transferred to and processed in countries outside the Customer’s home jurisdiction. Where required, SUV.LIMO may use lawful transfer mechanisms such as adequacy decisions, standard contractual clauses, the United Kingdom International Data Transfer Agreement, the United Kingdom Addendum to standard contractual clauses, contractual necessity, explicit consent in limited circumstances or another legally recognized safeguard.

SUV.LIMO may retain personal information for as long as reasonably necessary to complete services, maintain transaction records, meet tax and accounting obligations, resolve disputes, defend legal claims, prevent fraud, enforce contracts and comply with law.

SUV.LIMO may send marketing communications where permitted by applicable law. Recipients may unsubscribe using the instructions in the communication; service-related and transactional communications may continue after a marketing opt-out. Additional information is provided in the SUV.LIMO Privacy Policy. If the Privacy Policy conflicts with these Terms regarding data processing, the more specific legally compliant privacy provision applies.

18. Disputed payments and chargebacks

Before initiating a payment dispute or chargeback, the Customer should contact SUV.LIMO and provide a reasonable opportunity to investigate and resolve the issue. Nothing in this section waives a Customer’s non-waivable rights under card-network rules or applicable law.

Where a Customer initiates a chargeback after receiving the contracted service, provides false information to a payment provider or disputes a properly authorized charge without a lawful basis, SUV.LIMO may submit booking confirmations, payment authorizations, GPS or dispatch records, chauffeur records, communications, photographs, signed agreements and other supporting documentation.

For a legally enforceable unpaid balance, the Customer may be responsible for reasonable collection costs, court costs, arbitration costs, administrative fees and attorney fees, but only where permitted by applicable law or awarded by a court or arbitrator.

Unpaid business or consumer balances may accrue interest at the rate expressly stated in the confirmation or invoice, but never above the maximum rate permitted by applicable law. Any reference to an interest rate exceeding the lawful maximum is automatically reduced to the highest lawful rate.

19. Dispute resolution

Before commencing formal proceedings, the parties should attempt in good faith to resolve the dispute by providing written notice describing the reservation, the relevant facts, the amount disputed, the requested resolution and supporting documentation.

For Customers located in the United States, and except where prohibited by law, disputes may be resolved through individual binding arbitration administered under the applicable consumer or commercial rules of the American Arbitration Association. This does not prevent either party from bringing an eligible claim in small-claims court, seeking emergency injunctive relief, reporting a matter to a government agency or exercising a right that cannot legally be waived.

To the extent permitted by applicable law, United States disputes must be brought individually and not as a class, collective, consolidated or representative action. Where applicable law prohibits this waiver, the prohibited portion will not apply.

For services sold to or performed for Customers outside the United States, mandatory local consumer-dispute rights remain unaffected; a consumer may bring a claim before any court or tribunal that applicable law requires to be available; SUV.LIMO may propose mediation or arbitration by mutual agreement; and arbitration will not be mandatory where local law requires the Customer’s separate consent after the dispute arises.

Nothing in these Terms prevents a Customer from contacting a consumer-protection authority, transportation regulator, privacy authority, law-enforcement agency or other competent government body.

20. Governing law and jurisdiction

For reservations made in the United States, these Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where mandatory law requires another jurisdiction’s law to apply. Permitted court proceedings may be brought in New Jersey, except where a consumer is legally entitled to bring proceedings elsewhere.

For Customers outside the United States, New Jersey law may govern SUV.LIMO’s contractual administration to the extent legally permitted. This choice of law does not deprive a consumer of mandatory protections provided by the law of the consumer’s habitual residence or the jurisdiction in which the service is performed.

The physical operation of a vehicle remains subject to the licensing, safety, traffic, insurance and transportation laws of the jurisdiction in which the service is performed.

21. Consumer rights

Nothing in these Terms is intended to misrepresent a Customer’s legal rights, exclude a mandatory refund or remedy, limit liability that cannot legally be limited, prevent an honest consumer review, prevent a complaint to a government agency, waive rights that applicable law makes non-waivable, or impose an unfair contract term that is prohibited by law.

If any provision provides less protection than mandatory consumer law, that provision will be interpreted or limited to comply with the applicable law.

22. Website use and intellectual property

The SUV.LIMO name, branding, website content, logos, graphics, text, photographs and reservation-system materials are owned by or licensed to SUV.LIMO.

Users may not, without authorization, copy substantial website content, misuse SUV.LIMO trademarks, impersonate SUV.LIMO, interfere with the website, attempt unauthorized system access, submit fraudulent reservations, or use automated systems to burden or scrape the website unlawfully.

23. Electronic communications and signatures

The Customer consents to receiving booking confirmations, receipts, service updates, chauffeur details, payment notices, contract documents and other communications electronically by email, text message, messaging application or website interface.

Electronic acceptance, checkbox acceptance, typed names, digital signatures and payment authorization may have the same effect as a handwritten signature to the extent permitted by law.

24. Corporate and third-party bookings

A person booking for another passenger represents that they have authority to make the reservation, provide passenger information, accept these Terms, receive service communications and authorize applicable charges.

Corporate accounts may be subject to additional written terms, negotiated rates, billing arrangements, cancellation rules or service-level provisions. Where corporate-account terms conflict with these Terms, the signed corporate agreement controls for that account.

A travel agent, concierge, hotel, event planner, employer, assistant or other intermediary remains responsible for transmitting accurate information and these Terms to the passenger.

25. Modification of terms

SUV.LIMO may update these Terms periodically. Changes apply prospectively from the date the updated Terms are published unless applicable law permits otherwise.

The Terms in effect when a reservation is confirmed generally govern that reservation, except for changes required by law, safety requirements or government regulation.

26. Severability

If any provision is held invalid, illegal or unenforceable, the provision will be limited or modified to the minimum extent necessary, the remaining provisions will remain effective, and the invalid provision will not invalidate the entire agreement.

27. No waiver

A failure or delay by SUV.LIMO to enforce any provision does not waive that provision or any future right to enforce it. A waiver is effective only when made in writing by an authorized SUV.LIMO representative.

28. Assignment

The Customer may not assign or transfer a reservation or rights under these Terms without SUV.LIMO’s approval. SUV.LIMO may assign or transfer its contractual rights and obligations as part of a restructuring, sale, merger, affiliate arrangement or transfer of business, subject to applicable law.

29. Entire agreement

These Terms, together with the applicable booking confirmation, quotation, invoice, payment authorization, corporate agreement, Privacy Policy and written special-service agreement, constitute the entire agreement concerning the reservation and supersede prior oral or written representations concerning that reservation.

30. Contact information

SUV.LIMO — www.suv.limo. Service availability: 24 hours a day, seven days a week, subject to location and vehicle availability. Primary service regions: United States, United Kingdom, Europe, Middle East and Asia.

Formal legal, privacy or cancellation notices should be submitted in writing to book@suv.limo.

Customer acknowledgment

BY REQUESTING A QUOTATION, MAKING A RESERVATION, AUTHORIZING PAYMENT, ACCESSING A RESERVED VEHICLE OR USING A SERVICE ARRANGED BY SUV.LIMO, THE CUSTOMER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD AND AGREED TO THESE GLOBAL TERMS AND CONDITIONS.

THE CUSTOMER FURTHER ACKNOWLEDGES THAT RESERVATIONS ARE GENERALLY FINAL AND NON-REFUNDABLE EXCEPT WHERE MANDATORY LAW REQUIRES OTHERWISE; SERVICES MAY BE PERFORMED BY INDEPENDENTLY OWNED INTERNATIONAL AFFILIATE TRANSPORTATION PROVIDERS; ADDITIONAL WAITING, ROUTE, BORDER, AIRPORT, CLEANING, DAMAGE, TAX AND GOVERNMENTAL CHARGES MAY APPLY; THE CUSTOMER IS RESPONSIBLE FOR ALL PASSENGERS INCLUDED IN THE RESERVATION; AND LOCAL MANDATORY CONSUMER, PRIVACY, SAFETY AND TRANSPORTATION LAWS WILL APPLY WHERE THEY CANNOT LEGALLY BE WAIVED.